Alder Arc House
Privacy policy
Effective date:
Scope
This policy explains how Alder Arc House handles your personal details when you use this website or contact the team about a Leeds stay. Alder Arc House is the controller of the enquiry information described here.
This notice applies in the United Kingdom and follows the UK GDPR and the Data Protection Act 2018. It provides general information, not jurisdiction-specific legal advice or a statement of legal certification.
Information we collect
If you use the enquiry form, the site collects your name, email address, chosen enquiry topic and message. It also records your agreement that Alder Arc House may use those details to respond to your enquiry.
The form includes a hidden website field to help identify automated submissions. Please do not include unrelated personal details in the message field.
The site also uses necessary and functional browser storage for site operation and for remembering your cookie preference. Analytics and advertising technologies are not configured.
How we use information
Alder Arc House uses enquiry details to respond to and manage the enquiry you submit. This may include understanding whether you are asking about room choice, planning a stay, dining, bar or lounge spaces, Entertainment Zone experiences guidance, or another subject.
The stated lawful basis for this purpose is legitimate interests, subject to the controller’s assessment. Information is not used for analytics or advertising through this website.
Form submissions
The required fields are your name, email address, enquiry topic, message and consent. The form also contains a hidden website field to help identify automated submissions.
When you submit the form, the details are provided so the team can respond to your enquiry. No external submission endpoint is configured for this site. For a current answer about how a particular enquiry is handled, contact [email protected].
Providing the required details is optional, but the team may not be able to respond without your name, a working email address, a topic, a message and consent.
Data subject rights
Depending on the circumstances, UK data protection law may give you the right to access, correct or erase your personal information, restrict or object to its processing, and receive a copy in a portable format.
To ask about these rights, contact [email protected]. We may need to verify your identity before responding.
Retention
Enquiry details are kept only for as long as needed to manage and respond to the enquiry. When they are deleted depends on the nature and status of that enquiry. No fixed retention period is stated here.
For a current retention answer about your details, contact [email protected].
Security
Alder Arc House takes reasonable care of the personal details submitted through the site and limits their use to the stated enquiry purpose. No method of sending or storing information can be described as completely secure.
If you believe your details have been handled incorrectly, contact the team promptly using the address below.
UK GDPR information
Alder Arc House is the controller for the personal details covered by this notice. The relevant purpose is to respond to and manage an enquiry submitted by a visitor.
The lawful basis stated for that purpose is legitimate interests, subject to the controller’s assessment. The site does not make a separate claim that UK GDPR applies solely because the website can be viewed online; this notice follows the stated United Kingdom privacy framework for the described handling.
Lawful basis
The stated lawful basis for using enquiry details is legitimate interests, subject to the controller’s assessment. That interest is receiving, understanding and responding to a visitor’s enquiry about Alder Arc House.
If you would like more information about that assessment for your enquiry, contact [email protected].
Your choices and rights
Your right to object: you can object to the use of your personal details where Alder Arc House relies on legitimate interests. Contact the team and explain your objection.
Subject to the applicable conditions, you may also ask for:
- access to the personal details held about you;
- rectification of inaccurate or incomplete details;
- erasure of your details;
- restriction of how your details are used; and
- data portability where applicable.
To exercise a right, email [email protected] with enough information for the team to understand your request. The team may need to confirm your identity before acting on it.
Complaints
Please contact Alder Arc House first so the team can consider your concern. You can also complain to the Information Commissioner’s Office (ICO), the United Kingdom supervisory authority for data protection matters. Details are available on the ICO website.
Children
This website is intended for adults planning a hospitality stay. Alder Arc House does not knowingly ask children to provide enquiry details through the site. If you believe a child has submitted personal details, contact the team using the route below.
Changes to this policy
Alder Arc House may update this policy when the website’s information handling changes or when clarification is needed. The effective date at the top of this page identifies the current version.
Contact
For privacy questions, rights requests or questions about how your details are handled, contact Alder Arc House:
Alder Arc House
38 Shire Oak Road
Leeds, England
LS6 2DE
United Kingdom
Email:[email protected]
Telephone:+44 113 278 4446